Dacia Hodge
Valencia,CA
Summary
An enthusiastic and goal-oriented leader seeking to make a positive impact. An exceptional communicator with a history of success in organizing and creating a cohesive, structured environment within a focused community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Coordinator
Valley Institute of Prosthetics and Orthotics
06.2023 - Current
- Responsible for patient intake, screening patients for appropriate RX and insured items, answering phones, scheduling referrals, inventory, shipping & receiving, and purchasing
- Obtaining all required documentation; entering patient data and prescriptions
- Obtaining verification and running insurance eligibility; communicating with case managers regarding insurance benefits
- Entering all required clinical paperwork (practitioner notes, parts order forms, LCODES, orthotic order forms, obtaining delivery receipts, completing financial responsibilities, collecting and properly documenting payments)
- Actively work on WIP to ensure all patients are followed up on
- Oversight of daily schedule
- Communicate with practitioners daily
- Translate for Spanish-speaking patients daily
- Maintain adequate inventory of stock items, shipping materials, and supplies.
Orthodontist/Dental Front Office
SCV Pediatric Dentistry and Orthodontics
12.2021 - 06.2023
- Reliable and proficient office assistant in a high paced office environment
- Detail-oriented and excels under pressure
- Able to work collaboratively with colleagues
- Highly proficient with planning, organizing, scheduling, and communicating with patients
- Experienced with verifying insurance
- Collecting, posting payments
- Answering high volume phones
- Dolphin and Dentrix experience.
Office Assistant Substitute
Bridgeport Elementary School
08.2019 - 12.2021
- Provide necessary clerical support to enhance the operation of the school
- Perform a wide variety of clerical work involving specialized and complex tasks
- Knowledge of Microsoft, Infinite Campus, Parent Square, Frontline, Maintenance Direct.
Teacher on Special Assignment Assistant & Instructional Assistant
Bridgeport Elementary School
08.2017 - 08.2019
- Present instructional concepts to students individually and in small groups
- Monitor and reinforce basic skills and supplement classroom work
- Assist students with practice and study activities using positive reinforcement.
Education
California Design College
Los Angeles, CAGeneral Educational Development
Academy of Art College
San Francisco, CASkills
- Dolphin
- Spanish
- Multilingual
- Dental Receptionist
- English
- Insurance Verification
- Office Administration
- OPIE Software – Orthotics and Prosthetics
Certification
CPR Certification
Timeline
Office Coordinator
Valley Institute of Prosthetics and Orthotics
06.2023 - Current
Orthodontist/Dental Front Office
SCV Pediatric Dentistry and Orthodontics
12.2021 - 06.2023
Office Assistant Substitute
Bridgeport Elementary School
08.2019 - 12.2021
Teacher on Special Assignment Assistant & Instructional Assistant
Bridgeport Elementary School
08.2017 - 08.2019
California Design College
General Educational Development
Academy of Art College
CPR Certification
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