Dael G Fortuna
Brooklyn,NY
Summary
Enthusiastic restaurant server with years of experience working in busy eating establishments. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Reliable , punctual and flexible professional with multitasking and planning abilities. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.
Overview
5
5
years of professional experience
Work History
Server
RA Sushi Bar Restaurant
07.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Italian Restaurant
10.2020 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Lower Eastside Prep High School
145 Stanton St, New York, NY 1000201.2018
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Performance Improvement
Languages
English
Spanish
Timeline
Server
Italian Restaurant
10.2020 - 01.2024
Server
RA Sushi Bar Restaurant
07.2019 - Current
Lower Eastside Prep High School
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