Hi, I’m
Daemeisha Jackson
Kansas City,MO
Summary
Experienced data entry clerk with several years of success developing and maintaining databases. Certified in 10-key coupled with exceptional talents in creating organizational and filing systems. Resourceful and meticulous individual with reputation for improving office productivity.
Overview
13
years of professional experience
Work History
WalmartKansas City, MO
Data Entry Clerk
09.2021 - 07.2024
Job overview
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Maintained updated knowledge of industry trends related to data entry operations.
- Created spreadsheets to track data entries.
- Compiled reports based on gathered information.
- Processed customer orders accurately and in a timely manner.
Keys home careKansas City, MO
Team Member
04.2018 - 11.2021
Job overview
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Resolved customer issues promptly in a professional manner.
AmazonKansas City, MO
Customer Service Representative
11.2015 - 06.2017
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
United Services Inc.Kansas City, MO
Customer Service Representative
01.2012 - 12.2014
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
David H. Hickman High SchoolColumbia, MO
05-2010
Skills
- Document Preparation
- Word Processing
- Advanced clerical knowledge
- Proofreading
- Verifying data accuracy
- Data transcription
- Document processing
- Filing and data archiving
- Order Processing
- Technical Support
- Microsoft Excel certified
- Strong Problem Solver
- Data Entry
- Software troubleshooting
Timeline
Data Entry Clerk
Walmart
09.2021 - 07.2024
Team Member
Keys home care
04.2018 - 11.2021
Customer Service Representative
Amazon
11.2015 - 06.2017
Customer Service Representative
United Services Inc.
01.2012 - 12.2014
David H. Hickman High School
Similar Profiles
Brittany TatumBrittany Tatum
Operations & Asset Protection Leader at WalmartOperations & Asset Protection Leader at Walmart
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Stephanie HenrettyStephanie Henretty
Cashier and Sales Associate at TJ's Sandwich ShopCashier and Sales Associate at TJ's Sandwich Shop