Driven leader with strong problem solving and customer service skills. Dedicated to providing the highest level of service to customers and creating a pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Work History
Restaurant Manager
6 Years 10 Months
Outback Steakhouse | 10.2019 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Managed P&L workbooks, directional, labor updates, and follow ups with all guest complaints.
Line Cook
4 Years 1 Month
Outback Steakhouse | 06.2011 - 07.2015
Maintained well-stocked stations with supplies and product for maximum productivity.
Grilled proteins and seafood to customer specifications.
Assisted in inventory management by accurately tracking supplies and placing orders as needed.
Roofer Helper
7 Months
Acme Roofing & Sheet Metal | 08.2010 - 03.2011
Operated hand tools and power equipment to support roofing projects efficiently.
Assisted in installing roofing materials and systems, ensuring adherence to safety standards.
Conducted site cleanup and organized materials to maintain safe working environment.
Line Cook
1 Year 7 Months
Outback Steakhouse | 10.2007 - 05.2009
Prepared and cooked full course meals based on restaurant recipes and specifications.
Operated kitchen equipment efficiently, including grills, fryers, and ovens, while following protocols.
Maintained compliance with health and safety regulations, ensuring a safe dining experience.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.