Daena Gonzales
Portales,NM
Summary
At The Courthouse Cafe, I excelled in a fast-paced environment, showcasing my exceptional customer service and cash handling abilities. My strong work ethic and team collaboration led to enhanced guest satisfaction and accurate financial reporting, setting a high standard for service and efficiency.
Overview
3
3
years of professional experience
Work History
Server
The Courthouse Cafe
Portales, NM
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Portales High School
Portales, NM05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Team collaboration
Languages
Spanish
Professional Working
Timeline
Server
The Courthouse Cafe
06.2022 - Current
Portales High School