Summary
Overview
Work History
Education
Skills
Timeline
Generic

DaeShawn Carter

Houston,TX

Summary

Dynamic sales leader with a proven track record at WildFork, driving revenue growth through strategic planning and consultative sales. Adept at enhancing customer satisfaction and team performance, leveraging critical thinking and quality control skills to exceed targets. Recognized for boosting sales performance and refining product offerings based on customer feedback.

Overview

2
2
years of professional experience

Work History

Senior Sales Lead

WildFork
Houston, TX
09.2024 - Current
  • Led sales initiatives, driving team performance and achieving revenue targets.
  • Developed strategic sales plans, aligning with company objectives to maximize market penetration.
  • Analyzed customer feedback to refine product offerings and improve client satisfaction levels.
  • Ensured compliance with health and safety regulations throughout production processes.
  • Boosted sales performance by developing and implementing strategic outside sales plans.
  • Coordinated with marketing team to promote sales of various seedlings, increasing sales [Number]%.

Line Cook

Cheesecake Factory Inc
Houston, TX
02.2024 - 09.2024
  • Prepared high-quality dishes according to standardized recipes and presentation guidelines.
  • Collaborated with kitchen staff to ensure timely service during peak hours.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Assisted in training new line cooks on food preparation techniques and safety protocols.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked food temperature regularly to verify proper cooking and safety.

Customer Service Representative

Calhouns
Knoxville, TN
07.2023 - 01.2024
  • Assisted customers with inquiries and product selections to enhance overall satisfaction.
  • Managed order processing and ensured timely delivery of products to clients.
  • Resolved customer complaints effectively, providing solutions that improved service quality.
  • Maintained accurate records of customer interactions and transactions for reference.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Collaborated with other restaurant staff members to ensure efficient operations within the

restaurant environment.

Education

High School Diploma -

Hastings High School
Houston, TX

Skills

    Scheduling

    Account Updating

    Complaint Resolution

    Consultative Sales

    Data Entry

    Call Management

    Inbound and Outbound Calling

    Follow-Up Skills

    Technical Support

    Retail Sales Customer Service

    Product Promotion

    Quality Control

    Adaptive Team Player

    Critical Thinking

Timeline

Senior Sales Lead

WildFork
09.2024 - Current

Line Cook

Cheesecake Factory Inc
02.2024 - 09.2024

Customer Service Representative

Calhouns
07.2023 - 01.2024

High School Diploma -

Hastings High School
DaeShawn Carter