Dafne Burciaga
Austin ,TX
Summary
Dynamic Supervisor at Gol Staffing with a proven track record in enhancing team productivity and customer satisfaction. Skilled in strategic planning and conflict resolution, I successfully implemented efficient workflows and fostered a collaborative environment, leading to improved operational outcomes and a harmonious workplace. Committed to mentoring and developing staff for peak performance.
Overview
1
1
year of professional experience
Work History
Supervisor
Gol Staffing
6448 E Hwy 290 Suite
10.2023 - 10.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
GED - Business
Austin Community College
Austin, TX06.2025
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Complex Problem-solving
- Strategic planning
- Staff discipline
- Project planning
- Conflict resolution
- Coaching and mentoring
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Supervisor
Gol Staffing
10.2023 - 10.2024
GED - Business
Austin Community College