Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Dagmawi Nigussie

silver spring,MD

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Overview

1
1
year of professional experience

Work History

Concierge

First Impression Staffing
11.2025 - Current
  • Assisted guests with check-in and check-out procedures, ensuring smooth transitions.
  • Provided information on local attractions, dining options, and transportation services.
  • Coordinated reservations for dining, events, and travel arrangements per guest requests.
  • Managed guest inquiries promptly, delivering exceptional customer service experiences.
  • Supported special event planning by coordinating logistics and vendor communications.
  • Managing all incoming packages and sorting them out.
  • Having a great relationship with the residents at the buildings.

Sales Associate

Pizza Corner
06.2025 - 10.2025
  • Assisted customers with menu selections and order placements.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Operated point-of-sale system for accurate transaction processing.
  • Collaborated with team to ensure timely food preparation and delivery.
  • Resolved customer inquiries and concerns to enhance satisfaction.
  • Monitored inventory levels and communicated needs to management.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Education

Associate of Science - Nursing

Montgomery College
Rockville, MD
01-2028

Harvardx Cs50x -

Edx
Online
05-2026

Whittier College - Nursing

Whittier College
Whittier
05-2025

Skills

Fast Learner Microsoft Office Word Microsoft PowerPoint Microsoft Excel Exceptional Communication Maintaining composure Cash handling Concierge software proficiency

Interests

  • Reading Books
  • Grinding to know more about the world
  • Play my Begena
  • Basketball
  • Movies

Languages

English
Full Professional
Amharic
Full Professional

Timeline

Concierge

First Impression Staffing
11.2025 - Current

Sales Associate

Pizza Corner
06.2025 - 10.2025

Associate of Science - Nursing

Montgomery College

Harvardx Cs50x -

Edx

Whittier College - Nursing

Whittier College
Dagmawi Nigussie