Dagoberto Montemayor Martinez
Houston,TX
Summary
Dynamic Inside Sales Representative with over 16 years of experience in building strong client relationships and driving sales growth. Skilled in CRM management, product demonstrations, and consultative selling, consistently exceeding sales targets and enhancing customer loyalty through personalized service.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
Forum Energy Technologies Inc.
08.2008 - 05.2025
- Cultivated relationships with clients to enhance customer satisfaction and retention.
- Conducted product demonstrations to showcase features and benefits to prospective customers.
- Managed sales pipeline using CRM tools to track leads and opportunities effectively.
- Collaborated with marketing teams to align sales strategies with promotional campaigns.
- Analyzed market trends to identify new business opportunities and competitive advantages.
- Developed training materials for junior team members to improve product knowledge and sales techniques.
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Used CRM software to maintain detailed contact logs and account records.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Attended monthly sales meetings and quarterly sales trainings.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Recorded accurate and efficient records in customer database.
Sales Representative
Strickland Chevrolet
05.1997 - 07.2003
- Developed strong relationships with clients, enhancing customer loyalty and retention.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
University of Houston
Houston, TXSkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Adept multi-tasker
- Upselling and cross selling
- Email and phone etiquette
- Driven
- Organized and efficient
- CRM proficiency
- Order management
- Customer relationship building
- Sales expertise
- Dependable
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
Inside Sales Representative
Forum Energy Technologies Inc.
08.2008 - 05.2025
Sales Representative
Strickland Chevrolet
05.1997 - 07.2003
University of Houston