Dagoberto Segovia
Houston
Summary
Dedicated server with exceptional customer service skills, focusing on guest engagement and efficient cash handling. Proven ability to enhance guest experiences through timely order delivery and collaborative teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Chuys TX MX
Houston, TX
05.2023 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-tasking efficiently during peak hours, ensuring timely order delivery.
- Assisted in training new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure accurate and timely food preparation.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Adair Kitchen
Houston, TX
04.2025 - Current
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests.
- Collaborated with kitchen staff to maintain quality standards and expedite service.
- Trained new servers on menu items and best practices for guest interactions.
- Processed transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances through diligent cash handling practices.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Delivered exceptional service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to coordinate timely food service during events.
Education
Associate of Science - Psychology B.S
Houston Community College
Houston, TX05.2024
Bachelor of Science - Pyschology, Biology
University of Houston
Houston, TX05.2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Sales expertise
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Adair Kitchen
04.2025 - Current
Server
Chuys TX MX
05.2023 - 04.2025
Associate of Science - Psychology B.S
Houston Community College
Bachelor of Science - Pyschology, Biology
University of Houston