Dahiana Gil
Los Angeles,CA
Summary
Experienced server with over 3 years in the hospitality industry. Known for exceptional customer service and communication skills. Able to work efficiently in fast-paced environments and under pressure, always ensuring a memorable dining experience for customers. Dedicated to maintaining high standards of cleanliness and service, and a reliable, positive team player.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Take Out Server, Bartender.
California Pizza Kitchen
Los Angeles, CA
02.2023 - Current
- Accurately and efficiently taking orders.
- Presenting and serving food according to the restaurant's standards.
- Maintaining a clean and organized dining environment.
- Handling cash and credit card transactions correctly.
- Answering customer questions about the menu and specials.
- Training new employees on proper procedures.
- Resolving customer complaints and issues in a professional and courteous manner.
- Assisting with special events and banquets.
- Collaborating with the kitchen staff to ensure prompt and efficient service.
- Performing opening and closing duties for the restaurant.
Host
Sol Agave Restaurant
Los Angeles, CA
04.2022 - 07.2023
- Greet customers with a warm and friendly welcome.
- Manage table reservations and organize seating arrangements efficiently.
- Provide customers with information about the menu and special promotions.
- Answer phone calls and inquiries about reservations and restaurant services.
- Ensure the reception area is clean and orderly.
- Coordinate with the service team to ensure a smooth workflow and optimal customer experience
Skills
- Communication
- Customer Service
- Multitasking
- Speed and Efficiency
- Problem-solving
- Teamwork
Certification
- California Food Handler Card.
Issue Date: 03/10/2022.
Expiration Date: 03/09/2025.
- Alcoholic Beverage Control California.
Server ID: 312754580
Expiration Date: 06/26/2025.
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Server, Take Out Server, Bartender.
California Pizza Kitchen
02.2023 - Current
Host
Sol Agave Restaurant
04.2022 - 07.2023
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