Dahilia Sarmiento
Broomfield,Colorado
Summary
Entry-level Manicurist enthusiastic about building career in industry. Flexible, adaptable and outgoing. Trained graduate of Boulder Technical Education center and licensed in Colorado. Special creative skills in nail art and creative designs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Lead
Kings Soopers
07.2023 - Current
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
Guest Advocate
Target
10.2022 - 06.2023
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Resolved guest complaints and discrepancies in prompt and courteous manner.
Commercial Cleaner
First Choice LLC
05.2020 - 08.2022
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
Education
No Degree - Entrepreneurship
Metro State University
Denver, CO05.2027
High School Diploma -
Broomfield High School
Broomfield, CO05.2023
Skills
- Customer Service Support
- Order Management
- Sanitation Procedures
- Pedicures
- Nail Art Techniques
- Manicure Design
- Nail Preparation
- Acrylic Nails
- Nail Polish Application
Certification
- BARBICIDE Certification
- Nail Technician Licenses
Timeline
Customer Service Lead
Kings Soopers
07.2023 - Current
Guest Advocate
Target
10.2022 - 06.2023
Commercial Cleaner
First Choice LLC
05.2020 - 08.2022
No Degree - Entrepreneurship
Metro State University
High School Diploma -
Broomfield High School
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