Dedicated customer service professional with strong communication skills and a focus on team collaboration. Proven ability to assist customers effectively and maintain organization in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Morton Williams Supermarket
New York
12.2023 - 03.2026
Operated cash register and processed customer transactions efficiently.
Assisted customers with product inquiries and store navigation.
Maintained cleanliness and organization of checkout area and workstations.
Handled cash, credit, and electronic payments accurately.
Collaborated with team members to ensure smooth store operations.
Customer Service
Rainbow Store
The Bronx
05.2023 - 11.2023
Ensured guest satisfaction by providing exceptional customer service.
Assisted customers with product selection and inquiries during peak shopping hours.
Maintained store displays to enhance product visibility and customer engagement.
Staff Assistant
SYEP
New York
10.2022 - 03.2023
Helped organize and maintain classroom materials and supplies.
Monitored children's behavior and ensured a safe environment.
Engaged children in play and educational activities to promote learning.
Medical Receptionist
Balm of Gilead
The Bronx
05.2022 - 09.2022
Documented patient information accurately in electronic health records.
Communicated effectively with patients to address their needs and concerns.
Scheduled appointments using electronic health record system.
Maintained cleanliness and organization of work area to promote a professional environment and streamline operations.
Education
Bachelor of Science - Nursing
Hostos Community College
Bronx, NY
06-2029
High School Diploma -
Esperanza Preparatory Academy
New York, NY
06-2023
Skills
Customer service
Time management
Team collaboration
Communication skills
Patient care
Electronic health records
Accomplishments
Award, Vanderbilt y volunteer of the year 2023
Recognition, Vanderbilt y volunteer of the year 2023