Dahlia Bazua
Hanford,CA
Summary
Reliable and upbeat Customer Service Rep successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
10
10
years of professional experience
Work History
Sales Associate
Health Wristbands USA
10.2023 - 10.2024
- Identify and target potential clients within assigned territories (e.g., hospitals, clinics, wellness organizations, public health departments).
- Travel regularly to meet with clients, present product offerings, and close sales.
- Attend trade shows, health fairs, and industry events to promote the brand and generate leads.
- Provide product demonstrations and samples to potential customers.
- Build and maintain strong client relationships through follow-ups and exceptional service.
- Meet or exceed sales quotas and report sales performance to management.
- Collect customer feedback and collaborate with internal teams to improve products and service.
Beauty Advisor
Sally Beauty
07.2020 - 10.2022
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Sales Representative
Sprint
10.2018 - 01.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
Cashier
Foodsco
03.2015 - 01.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
Spanish Language And Literature
West Hills College - Lemoore
Lemoore, CAAssociate Degree In Spanish Arts - Spanish/Sociology
Coastline Community College
Fountain Valley, CASkills
- Safety and Cleanliness Standards
- Time Management
- Strong Communication and Interpersonal Skills
- Sales and Promotions
- Building Customer Loyalty
- Meeting Sales Goals
- Customer Service
- Computer Proficiency and Microsoft Office
- Exceeding Customer Expectations
- Inventory Control
- Excellent Written and Verbal Communication
- Merchandise Receiving and Handling
- Multitasking and Organization
Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Health Wristbands USA
10.2023 - 10.2024
Beauty Advisor
Sally Beauty
07.2020 - 10.2022
Sales Representative
Sprint
10.2018 - 01.2020
Cashier
Foodsco
03.2015 - 01.2018
Spanish Language And Literature
West Hills College - Lemoore
Associate Degree In Spanish Arts - Spanish/Sociology
Coastline Community College
Similar Profiles
THOMAS McLEANTHOMAS McLEAN
Sales Associate at ID&C Wristbands – Hospitality DivisionSales Associate at ID&C Wristbands – Hospitality Division
Amos AprekuAmos Apreku
Research Assistant at Department of Global Health and Population, Harvard T. H. Chan School of Public Health, Harvard University, USAResearch Assistant at Department of Global Health and Population, Harvard T. H. Chan School of Public Health, Harvard University, USA
Detrice StevensDetrice Stevens
Laboratory Supervisor at USA HealthLaboratory Supervisor at USA Health
Gabriel CervantesGabriel Cervantes
Utilities at Leprino Foods WestUtilities at Leprino Foods West
Matthew ThomasMatthew Thomas
QE Technician at Leprino Foods Company, WestQE Technician at Leprino Foods Company, West