Dahlia Gomez

Guest Experience: Create welcoming and personalized experiences

by engaging with guests, anticipating their needs, and making them feel valued throughout their visit.

Check-In & Reservations: Accurately check in guests, confirm reservations, provide information,

and assist with creating a smooth arrival experience.

Guest Relations: Communicate professionally with guests of all ages, listen to their needs,

and provide thoughtful assistance throughout their experience.

Problem Resolution: Remain calm during unexpected situations, listen carefully to guest concerns,

and work toward solutions that help create a positive experience.

Managed customer orders from start to finish, ensuring each order was prepared correctly, completed efficiently, and met the guest’s requests.

Assisted guests with questions and special requests while providing attentive service and

helping create a comfortable and enjoyable dining experience.

Operated the cash register and accurately processed cash and card payments while balancing multiple responsibilities

and supporting team members during busy shifts.

Coached athletes ages 5–13 in cheer techniques and routines, adapting instruction to different ages, personalities, and skill levels.

Created a supportive and exciting environment where athletes felt comfortable, celebrated, and proud of themselves.

Built strong relationships with athletes and families through clear communication, patience, and personalized support.

Prepared teams for competitions, showcases, and special events by styling hair and applying makeup, helping each

athlete feel confident and ready to perform.

Welcomed guests and created a friendly, personalized experience by listening to their

preferences and making sure each order was prepared just the way they wanted.

Prepared fresh juices, smoothies, and açaí bowls to order while focusing on presentation,

quality, and creating products guests were excited to enjoy.

Handled opening and closing responsibilities, including preparing the store for guests, operating the register,

balancing the cash drawer, and maintaining a clean and inviting environment.