Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dahlia Gumbs

Brooklyn,NY

Summary

Dependable and professional with experience in customer service, sales, food service, and working with diverse groups of people. Comfortable assisting customers, communicating effectively, working as part of a team, and handling multiple responsibilities in busy environments. Creative, organized, and quick to learn new tasks and procedures. Seeking an opportunity in retail, customer service, hospitality, or another team-oriented environment where I can contribute a strong work ethic and positive attitude.

Overview

6
6
years of professional experience

Work History

Sales & Vendor Experience

Community Fair
  • Sold handmade soaps and crochet products directly to customers at a community fair.
  • Interacted with customers, answered questions, and provided information about products.
  • Helped present products in an organized and appealing manner.
  • Practiced customer service and sales skills while creating a positive shopping experience.
  • Managed multiple responsibilities while working in a busy event environment.
  • Gained experience handling money.

After School Teacher

LEAP Program
06.2025 - Current
  • Provide daily support and supervision while maintaining a welcoming, respectful, and positive environment.
  • Communicate effectively with students, staff, and families while responding to different needs and situations.
  • Coordinate activities and manage multiple responsibilities while keeping groups organized and engaged.
  • Assist with planning and carrying out educational, recreational, and creative activities.
  • Build positive relationships through patience, active listening, and strong interpersonal skills.
  • Maintain awareness of safety, procedures, and responsibilities while working in a busy environment.
  • Work collaboratively with team members to ensure activities run smoothly.

Counselor Assistant

LEAP Program
07.2022 - 08.2022
  • Worked as part of a team to support daily programs, activities, and group operations.
  • Communicated with staff and participants to help create a positive and productive environment.
  • Helped organize and facilitate a variety of activities and workshops.
  • Developed and led workshops focused on skin care, dance, and character education.
  • Managed multiple responsibilities while maintaining organization and professionalism.
  • Collaborated with coworkers on team-building and professional development activities.

Virtual Intern

SYEP Summer Youth Employment Program
07.2020 - 08.2020
  • Participated in career-readiness and professional development programming.
  • Developed workplace skills including communication, time management, organization, and professionalism.
  • Used digital platforms to complete assignments, communicate, and manage responsibilities.
  • Demonstrated the ability to learn new systems and complete tasks independently.

Education

Bachelor of Science - Chemistry

New York City College of Technology
Brooklyn, NY
06.2028

High School Diploma - undefined

Fort Hamilton High School
Brooklyn, NY
06.2022

Skills

  • Customer Service
  • Sales & Customer Interaction
  • Communication & Active Listening
  • Teamwork & Collaboration
  • Organization & Time Management
  • Problem Solving
  • Product Presentation
  • Leadership & Responsibility
  • Adaptability & Quick Learning
  • Creative Thinking
  • Professionalism
  • Basic Management Skills
  • Issue resolution
  • Relationship management
  • Customer needs assessment

Timeline

After School Teacher

LEAP Program
06.2025 - Current

Counselor Assistant

LEAP Program
07.2022 - 08.2022

Virtual Intern

SYEP Summer Youth Employment Program
07.2020 - 08.2020

High School Diploma - undefined

Fort Hamilton High School

Sales & Vendor Experience

Community Fair

Bachelor of Science - Chemistry

New York City College of Technology

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Dahlia Gumbs