Overview
Work History
Education
Skills
Personal Information
Certification
Languages
EXTRACURRICULAR ACTIVITIES
Timeline
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DAHLIA MERCIER USMAN

MERCER ISLAND,USA

Overview

1
1
Certification
4
4
years of professional experience

Work History

Front Desk Attendant

Mercer Island Country Club
Mercer Island, USA
06.2026 - Current
  • Tracked concession inventory and organized sales and profit in Excel, fostering member connections and delivering personalized customer service.
  • Greeted and welcomed members and guests at the country club entrance.
  • Managed phone calls and inquiries with professionalism and courtesy.
  • Scheduled appointments for services and events within the club.

Senior Lifeguard and Maintenance Worker

Mercerwood Shore Club
Mercer Island, USA
08.2022 - 05.2025
  • Facilitated aquatics area, ensured pH levels met safety standards, and monitored safety across pool deck.
  • Supervised pool area to ensure guest safety and compliance with regulations.
  • Conducted regular safety drills and training sessions for junior lifeguards.
  • Monitored aquatic activities to prevent accidents and respond to emergencies.

Entry-Level Social Media and Marketing Analyst Intern

The Refind Closet
Seattle, USA
08.2023 - 11.2023
  • Curated social media content to enhance engagement, leveraging business tools to analyze engagement patterns for posts. Developed customer relationships through networking, offering genuine feedback to foster sales and loyalty.
  • Analyzed market trends to identify consumer preferences and behaviors.
  • Assisted in developing marketing strategies for product promotions and campaigns.
  • Conducted competitor analysis to enhance marketing positioning and outreach efforts.

Education

Bachelor of Arts - Philosophy, Politics, And Economics

Loyola Marymount University
Los Angeles, CA, USA
09-2029

Bachelor of Science - Economics and Finance

University College London
London, UK
12-2025

High School Diploma -

Mercer Island High School
Mercer Island, WA, USA
06-2025

Skills

  • Customer service
  • Customer relationship management
  • Marketing strategy
  • Data analysis
  • Microsoft and Adobe skills
  • Conflict resolution techniques

Personal Information

  • Date of Birth: 2007-07-12
  • Nationality: United States of America and Canada

Certification

  • CERTIFICATES: Bloomberg Market Concepts, and Bloomberg Finance Fundamentals

Languages

  • English (Native), and French (B1)

EXTRACURRICULAR ACTIVITIES

  • SEPT 2021 JUN 2025 Mercer Island High School Varsity Track and Field Varsity Athletics
  • SEPT 2021 SEPT 2023 Mercer Island High School Varsity Swim and Dive - Varsity Athletics
  • SEPT 2023 JUN 2025 Model United Nations Club Treasurer and President
  • SEPT 2022 JUN 2024 Student Volunteer for Mercer Island Youth and Family Services Volunteer at a local thrift shop, in charge of helping citizens make donations and providing clothing to the homeless.

Timeline

Front Desk Attendant

Mercer Island Country Club
06.2026 - Current

Entry-Level Social Media and Marketing Analyst Intern

The Refind Closet
08.2023 - 11.2023

Senior Lifeguard and Maintenance Worker

Mercerwood Shore Club
08.2022 - 05.2025

Bachelor of Arts - Philosophy, Politics, And Economics

Loyola Marymount University

Bachelor of Science - Economics and Finance

University College London

High School Diploma -

Mercer Island High School
DAHLIA MERCIER USMAN