Daia Isambert
Beardstown,IL
Summary
Seeking a challenging position in a dynamic organization where i can utilize my skills in customer service and creativity, gained through my experience in the hospitality and floral industries, to contribute to the company's success a d grow professionally.
Overview
3
3
years of professional experience
Work History
Receptionist
Robert Treat Hotel
09.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Corresponded with clients through email, telephone, or postal mail.
Customer Service
4 All Seasons Flowers & Gifts
12.2022 - 07.2023
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements for various occasions.
- Processed transactions accurately while maintaining a high level of customer service.
- Streamlined inventory management by regularly assessing stock levels and placing timely orders for fresh flowers.
- Responded to customer requests for products, services, and company information.
Cashier
Dairy Queen Grill & Chill
02.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
High School Diploma -
Beardstown High School
Beardstown, IL05.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Office Administration
- Customer Service
- Computer skills
- Problem-solving Ability
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Receptionist
Robert Treat Hotel
09.2023 - 03.2024
Customer Service
4 All Seasons Flowers & Gifts
12.2022 - 07.2023
Cashier
Dairy Queen Grill & Chill
02.2021 - 06.2023
High School Diploma -
Beardstown High School
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