Seeking a challenging position in a dynamic organization where i can utilize my skills in customer service and creativity, gained through my experience in the hospitality and floral industries, to contribute to the company's success a d grow professionally.
Overview
3
3
years of professional experience
Work History
Receptionist
Robert Treat Hotel
09.2023 - 03.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Corresponded with clients through email, telephone, or postal mail.
Customer Service
4 All Seasons Flowers & Gifts
12.2022 - 07.2023
Provided excellent customer service, addressing guest concerns promptly and professionally.
Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements for various occasions.
Processed transactions accurately while maintaining a high level of customer service.
Streamlined inventory management by regularly assessing stock levels and placing timely orders for fresh flowers.
Responded to customer requests for products, services, and company information.
Cashier
Dairy Queen Grill & Chill
02.2021 - 06.2023
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Maintained clean, tidy and orderly work station to uphold company standards.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
High School Diploma -
Beardstown High School
Beardstown, IL
05.2023
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Office Administration
Customer Service
Computer skills
Problem-solving Ability
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Receptionist
Robert Treat Hotel
09.2023 - 03.2024
Customer Service
4 All Seasons Flowers & Gifts
12.2022 - 07.2023
Cashier
Dairy Queen Grill & Chill
02.2021 - 06.2023
High School Diploma -
Beardstown High School
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