Daiana Ugarte
Norman,OK
Summary
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Farmers Insurance Agency
Edmond, OK
03.2022 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Waitress
Chapalas Restaurant
Hooker, United States
05.2019 - 07.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Residential Assistant
Rose State College
Midwest City, United States
08.2021 - 01.2022
- Organized and hosted events for residential community.
- Encouraged student participation in community and social university-sponsored programs.
- Conducted room inspections.
- Upheld all university and residence hall rules, regulations and policies.
Education
Bachelor of Science - Dental Hygiene
Rose State College
Oklahoma City, OK05.2025
Hooker High School
Hooker, OK05.2021
Skills
- Document and File Management
- Microsoft Office
- Spreadsheet Management
- Multi-Line Telephone Systems
- Ease with Computers and Technology
- Strong Organizational Skills
- Mail Sorting and Distribution
- Verbal and Written Communication
- Customer Service
- Team Player
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Farmers Insurance Agency
03.2022 - 07.2022
Residential Assistant
Rose State College
08.2021 - 01.2022
Waitress
Chapalas Restaurant
05.2019 - 07.2022
Bachelor of Science - Dental Hygiene
Rose State College
Hooker High School
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