Daijah Maryland
Pearland,TX
Summary
Dynamic and detail-oriented professional with a proven track record at Heart 2 Heart Agency, excelling in customer service and office administration. Skilled in data entry and calendar management, I foster positive relationships and enhance operational efficiency, ensuring a welcoming environment that boosts customer satisfaction and team collaboration.
Overview
5
5
years of professional experience
Work History
Office Assistant
Heart 2 Heart Agency
01.2024 - 11.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Cashier
SouthWyck Golf Club
08.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier Team Lead
Bahama Bucks
03.2021 - 08.2023
- Communicated with customers and team members to solve problems.
- Restocked and organized merchandise in front lanes.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Trained team members on cash register operation and cash handling.
- Processed both cash and card purchases and returns.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Shadowcreek High School
Pearland, TX05-2021
Skills
- Data entry
- Customer service
- Multi-line phone proficiency
- Office administration
- Appointment scheduling
- Positive attitude
- Organizing and categorizing
- Calendar management
Timeline
Office Assistant
Heart 2 Heart Agency
01.2024 - 11.2025
Cashier
SouthWyck Golf Club
08.2023 - 01.2024
Cashier Team Lead
Bahama Bucks
03.2021 - 08.2023
High School Diploma -
Shadowcreek High School