DAIJHA OWEN MORAND
Tallahassee,FL
Summary
Dedicated and driven individual with experience in customer service, team leadership, and event coordination. A team player with the ability to adapt to diverse roles while seeking opportunities for growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Assistant
Florida Agricultural & Mechanical University
08.2024 - Current
- Answer incoming office calls over a multi-line system and answer questions, take messages, or transfer to desired extensions
- Communicate with all levels of personnel to resolve problems and support daily functions
Sales Associate
PopShelf
06.2024 - 08.2024
- Helped customers find specific products, answered questions, and offered product advice
- Maintained cleanliness of store environment including floors
Learning Assistant
New Work Fellowship
01.2019 - 08.2024
- Supported teachers in developing age appropriate activities to promote learning
- Encouraged social interaction among toddlers through group activities and play experiences, developing a social utility
Education
BACHELOR OF SCIENCE - HEALTH SCIENCES
Florida Agricultural And Mechanical University
Tallahassee, FL05-2027
No Degree - Dual Credit Student
Hopkinsville Community College
Hopkinsville, KY05-2023
Skills
- Customer Service
- Computer Knowledge
- Task prioritization
- Excellent communication
- Conflict Resolution
- Money Handling
- Cash Register Operation
Certification
- Certified Nursing Assistant (CNA)
- Cardiopulmonary Resuscitation (CPR)
- First Aid Certified
- Microsoft Word Certified
- Microsoft PowerPoint Certified
Affiliations
- Member, National Council of Negro Women (NCNW)
- Member, Pre-Physician Assistant Society
- Member, National Association for the Advancement of Colored People (NAACP)
- Volunteer, STEM DAY (2024)
Timeline
Office Assistant
Florida Agricultural & Mechanical University
08.2024 - Current
Sales Associate
PopShelf
06.2024 - 08.2024
Learning Assistant
New Work Fellowship
01.2019 - 08.2024
BACHELOR OF SCIENCE - HEALTH SCIENCES
Florida Agricultural And Mechanical University
No Degree - Dual Credit Student
Hopkinsville Community College
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