Open To Work
Daijionique Davis
808 N 3770 W,UT
Work Preference
Summary
Dynamic sales professional with a proven track record at Altra Running and Clarks, excelling in customer service and relationship building. Adept at utilizing POS systems and upselling techniques to enhance sales performance. Recognized for fostering teamwork and achieving sales goals, consistently delivering exceptional shopping experiences that drive customer loyalty.
Overview
5
5
years of professional experience
Work History
Sales Associate
Altra Running
Lehi, UT
10.2025 - Current
- Assisted customers in product selection and provided personalized recommendations.
- Maintained knowledge of Altra Running products to ensure accurate information delivery.
- Processed transactions efficiently using point-of-sale systems while ensuring customer satisfaction.
- Collaborated with team members to achieve sales goals and enhance store performance.
- Organized merchandise displays to maximize visibility and attract customer interest.
- Addressed customer inquiries and resolved issues promptly to maintain a positive shopping experience.
- Conducted inventory checks to ensure stock availability and assist in restocking efforts.
- Participated in training sessions to develop product knowledge and improve sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Key Holder Supervisor
Clarks Shoes
Lehi, UT
10.2022 - 08.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service excellence and product knowledge.
- Managed inventory levels, performing regular stock audits to optimize product availability.
- Executed visual merchandising strategies to enhance store presentation and drive sales.
- Collaborated with management to implement promotional campaigns and seasonal displays.
- Resolved customer inquiries and complaints efficiently, fostering positive shopping experiences.
- Analyzed sales trends to inform restocking decisions and improve product assortment.
- Led team meetings focused on performance goals, enhancing communication and teamwork skills.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Handled escalated customer issues calmly and professionally while working towards mutually beneficial resolutions in alignment with company values.
- Managed daily store operations, including opening and closing procedures, cash handling, and staff scheduling.
- Received and counted money.
- Trained new employees on company policies, procedures, and best practices to ensure consistent performance across the team.
- Trained and mentored new employees.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Processed cash, credit, debit, and check payments.
- Enhanced store sales by implementing effective visual merchandising strategies and product placement.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Streamlined inventory management processes for increased efficiency and reduced stock discrepancies.
- Opened inventory boxes and restocked shelves.
- Rotated stock according to dates and protocols.
- Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
- Conducted regular audits of store merchandise, ensuring accurate record-keeping and minimizing shrinkage.
- Monitored sales trends closely to identify opportunities for growth or areas requiring improvement in product offerings or merchandising strategies.
- Provided exceptional customer service, resulting in a high level of customer satisfaction and repeat business.
- Accepted and processed customer returns.
- Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
- Implemented loss prevention measures to minimize theft risks while maintaining a welcoming atmosphere for shoppers.
- Maximized revenue opportunities by analyzing sales data and adjusting product assortments or promotional strategies accordingly.
- Reviewed employee performance regularly, offering constructive feedback and coaching for improvement as needed.
- Ensured compliance with company policies by educating staff on expectations and taking corrective action when necessary.
- Developed strong relationships with vendors, negotiating favorable terms for pricing or delivery options whenever possible.
- Assisted with hiring decisions by conducting interviews and providing input on candidate selection for the Key Holder role.
- Assisted with the development and execution of employee training programs, contributing to a knowledgeable, empowered team focused on driving store success.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Streamlined opening and closing procedures as integral member of store staff.
- Managed store personnel by delegating tasks and supervising daily operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Trained newly hired sales team in upselling techniques.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Promoted business' development by building and maintaining relationships with new clients.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Researched issues to obtain appropriate answers to customer inquiries.
Team Lead
Walgreens
Saratoga Springs, UT
06.2021 - 10.2022
- Led daily operations, ensuring efficient workflow and adherence to company standards.
- Mentored team members, fostering skill development and improving overall performance.
- Developed training materials to enhance onboarding processes for new employees.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Monitored team performance metrics, identifying areas for improvement and driving accountability.
- Coordinated staff schedules, balancing workload with operational needs effectively.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Food Service Worker
MAVERICK
Lehi, UT
11.2020 - 03.2021
- Prepared and served food items in compliance with health and safety regulations.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Assisted customers with menu selections, ensuring a positive dining experience.
- Operated kitchen equipment safely, adhering to operational protocols.
- Collaborated with team members to streamline food preparation processes.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Supported training of new staff on food handling procedures and safety practices.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
Education
High School Diploma -
Skyridge Highschool
Lehi, UT04.2019
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Goal oriented
Relationship building
Outgoing personality
Cash handling
Flexible schedule
Verbal/written communication
Cash register operation
Cash handling accuracy
Client service
Conflict resolution
Store opening and closing
Sales expertise
Product sales
Customer needs assessment
POS system operation
Upselling
Meeting deadlines
Retail store operations
Adapt to diverse groups
Cleaning techniques
Guest relations
Sales training
Payment processing
Inventory tracking
Building rapport
Inventory control
Merchandise display
Order processing
Sales goals attainment
Brand promotion
Point of sale operation
Relationship selling
Product promotions
Persuasion techniques
Sales trends
Shipment processing
Fraud detection
Fitting room maintenance
Sales forecasting
Money transfer systems
Timeline
Sales Associate
Altra Running
10.2025 - Current
Key Holder Supervisor
Clarks Shoes
10.2022 - 08.2025
Team Lead
Walgreens
06.2021 - 10.2022
Food Service Worker
MAVERICK
11.2020 - 03.2021
High School Diploma -
Skyridge Highschool