Summary
Overview
Work History
Education
Skills
Certification
Languages
Languages
Timeline
Hi, I’m

Dailer Cruz

Dailer Cruz

Summary

Adaptable server recognized for exceptional guest engagement and multitasking abilities. Bilingual communicator skilled in driving sales growth . Demonstrated success in upselling and enhancing customer satisfaction while managing high-volume service environments. Eager to leverage skills in a fast-paced setting.

Overview

4
years of professional experience
1
Certification

Work History

Razzoo's Cajun Cafe

Server
06.2024 - 09.2025

Job overview

  • Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
  • Managed multiple tables efficiently, delivering timely food and beverage orders.
  • Collaborated with kitchen staff to ensure accurate and prompt order fulfillment.
  • Trained new servers on menu knowledge and best practices for customer interaction.
  • Implemented upselling techniques, contributing to increased revenue through enhanced service offerings.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Metro by T-Mobile

Sales Representative
02.2022 - 03.2023

Job overview

  • Cultivated customer relationships to enhance client retention and satisfaction.
  • Demonstrated product features and benefits to drive sales conversions.
  • Assisted customers in selecting devices and plans tailored to their needs.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve store sales targets consistently.
  • Maintained knowledge of emerging technologies and promotions to inform customers effectively.
  • Participated in training sessions to refine sales techniques and product knowledge.

Makesy

Warehouse Assistant
09.2025 - 03.2026

Job overview

  • Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
  • Conducted regular inventory checks, ensuring accuracy in stock levels and minimizing discrepancies.
  • Assisted in unloading shipments, inspecting goods for quality and damage upon arrival.
  • Maintained cleanliness and organization of work areas, enhancing safety and workflow efficiency.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Paschal High School

High School Diploma

University Overview

Skills

  • Time management
  • Attention to detail
  • Customer service
  • Forklift operation
  • Bilingual I speak Spanish and English
  • Guest engagement
  • Professional appearance
  • Memory retention
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Sales expertise

Certification

  • Certified TABC . Certificate # 10523257

(Issued date) 04/21/2025 (Exp date) 04/20/2027

  • Certified Texas Food Handler . Certificate # 362854

(Issued date) 04/21/2025 (Exp date) 04/20/2027

Languages

Languages
5,5

Languages

English
Spanish

Timeline

Warehouse Assistant
Makesy
09.2025 - 03.2026
Server
Razzoo's Cajun Cafe
06.2024 - 09.2025
Sales Representative
Metro by T-Mobile
02.2022 - 03.2023
Paschal High School
High School Diploma
Dailer Cruz