Adaptable server recognized for exceptional guest engagement and multitasking abilities. Bilingual communicator skilled in driving sales growth . Demonstrated success in upselling and enhancing customer satisfaction while managing high-volume service environments. Eager to leverage skills in a fast-paced setting.
Hi, I’m
Dailer Cruz
Summary
Overview
4
years of professional experience
1
Certification
Work History
Razzoo's Cajun Cafe
Server
06.2024 - 09.2025
Job overview
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, delivering timely food and beverage orders.
- Collaborated with kitchen staff to ensure accurate and prompt order fulfillment.
- Trained new servers on menu knowledge and best practices for customer interaction.
- Implemented upselling techniques, contributing to increased revenue through enhanced service offerings.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Metro by T-Mobile
Sales Representative
02.2022 - 03.2023
Job overview
- Cultivated customer relationships to enhance client retention and satisfaction.
- Demonstrated product features and benefits to drive sales conversions.
- Assisted customers in selecting devices and plans tailored to their needs.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store sales targets consistently.
- Maintained knowledge of emerging technologies and promotions to inform customers effectively.
- Participated in training sessions to refine sales techniques and product knowledge.
Makesy
Warehouse Assistant
09.2025 - 03.2026
Job overview
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Conducted regular inventory checks, ensuring accuracy in stock levels and minimizing discrepancies.
- Assisted in unloading shipments, inspecting goods for quality and damage upon arrival.
- Maintained cleanliness and organization of work areas, enhancing safety and workflow efficiency.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
Paschal High School
High School Diploma
University Overview
Skills
- Time management
- Attention to detail
- Customer service
- Forklift operation
- Bilingual I speak Spanish and English
- Guest engagement
- Professional appearance
- Memory retention
- Hospitality service expertise
- Safe food handling
- Menu memorization
- Sales expertise
Certification
- Certified TABC . Certificate # 10523257
(Issued date) 04/21/2025 (Exp date) 04/20/2027
- Certified Texas Food Handler . Certificate # 362854
(Issued date) 04/21/2025 (Exp date) 04/20/2027
Languages
Languages
5,5Languages
English
Spanish
Timeline
Warehouse Assistant
Makesy
09.2025 - 03.2026
Server
Razzoo's Cajun Cafe
06.2024 - 09.2025
Sales Representative
Metro by T-Mobile
02.2022 - 03.2023
Paschal High School
High School Diploma