Dailyn Alford
Grand Rapids,MI
Summary
Self Starter, adaptable and high enthusiastic with extensive experience working in high-pressure environments. Detail oriented and resourceful regarding the completion of numerous competing projects & tasks. excellent organization and time management skills. Confident, poised and calm communicating with patients and individuals at all levels of an organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Marek Stawiski Dermatology
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collected consent forms before providing local anesthesia to patients and assisted with collecting biopsies and applied dressings on patients.
- preformed suture removal, steroid injections to patients with a keloid and/or hair loss.
- preformed wart treatments with liquid nitrogen and/or electrodesiccation.
- charting and organizing pathology reports.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Dental Assistant
Carillon General & Cosmetic Dentisry
06.2016 - 03.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Prepared patient x-rays, panoramic x-rays and images for dentist review.
- Assisted with crowns - took impressions, placing cords around margins, 3D impression scannings, created & adjusted temporary crowns.
- assisted front desk with verifying insrances, scheduling and answering phones when patients were not in the office.
Cocktail Waitress
Blue Martini Lounge Naples
08.2015 - 03.2019
- Built lasting relationships with patrons to create a loyal customer base, resulting in increased repeat business and positive word-of-mouth referrals.
- Managed multiple orders simultaneously, ensuring accurate and prompt delivery of beverages to guests.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.
- Greeted new customers, discussed specials, and took drink orders.
- Handled cash transactions accurately, balancing daily sales at the end of each shift without discrepancies consistently.
- Assisted in training new cocktail waitresses on proper serving techniques, company policies, and customer service best practices.
Education
High School Diploma -
Gulf Coast High School
Naples, FL05-2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient-focused care
- Reliable team player
- Compassionate
- Specimens collection and processing
- Maintaining confidentiality
- Appointment setting
- Professional bedside manner
Certification
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
- Expanded Functions Dental Assistant (EFDA) - [State] Dental Board.
- Radiation Health and Safety Certification (RHS) - Dental Assisting National Board (DANB).
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Marek Stawiski Dermatology
08.2024 - Current
Dental Assistant
Carillon General & Cosmetic Dentisry
06.2016 - 03.2020
Cocktail Waitress
Blue Martini Lounge Naples
08.2015 - 03.2019
High School Diploma -
Gulf Coast High School
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