Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dailys Rivero Martinez

Las Vegas,NV

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.

Knowledgeable with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.

Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Knowledgeable Case Manager experienced in coordinating care for [Type] individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Compassionate Case Manager experienced in environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

15
15
years of professional experience

Work History

PRS Case Manager Level 2

NYAP
09.2021 - Current
  • Implemented strategic plans to improve performance and increase client acquisition.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Maintained healthy work-life balance for employees by implementing flexible scheduling and fostering supportive company culture.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Created systems and procedures to streamline business processes and optimize resources.
  • Built loyal account base and long-term business relationships with accounts.
  • Negotiated contracts with vendors and service providers to secure favorable
  • Managed 11 employees by supervising daily tasks.

Private Spanish Tutor

Remote-Learner
04.2015 - 09.2021
  • Expanded students'' listening skills with exposure to authentic audio materials featuring native speakers from various regions.
  • Developed methods to motivate and engage students in learning.
  • Evaluated student progress regularly and adjusted teaching methods accordingly for optimal results.
  • Conducted review sessions to help students prepare for tests.
  • Responded to email and telephone requests to provide students with specific information.
  • Monitored student progress and provided feedback and support.
  • Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
  • Helped students raise grades with comprehensive support for conversational, reading comprehension and oral expression Spanish-language abilities.
  • Mentored and coached students with focus on developing independence and self-confidence.
  • Provided Spanish language tutoring for over 5 students.

Spanish Language Specialist

Provincial Directorate Of Education
09.2013 - 04.2015
  • Assisted students in developing conversational fluency through interactive group activities and role-play exercises.
  • Coordinated extracurricular activities like Spanish Club or Language Conversation Café to provide opportunities for extended practice outside of class hours.
  • Increased student engagement with culturally relevant content, including literature, film, and current events.
  • Provided one-on-one tutoring sessions for struggling students, resulting in significant improvement in their language skills.
  • Maintained message content, tone, and emotion as closely as possible.
  • Developed comprehensive Spanish curriculum tailored to various proficiency levels for effective learning outcomes.
  • Adapted teaching materials to accommodate diverse learning styles and individual student needs, ensuring accessibility for all learners.
  • Collaborated with colleagues on interdisciplinary projects that showcased value of language skills in global context.
  • Worked well in team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Professor of Language/International Student Advisor

University Of Havana
09.2009 - 08.2013
  • Pointed students to relevant information about academic and personal support services available on campus.
  • Advocated for students to access available resources.
  • Advise students individually and in groups on academic programs for individual interests.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
  • Provided resources to support students in achieving career goals.
  • Developed and implemented individualized academic plans for students.
  • Contribute to preparation of materials and contents for teaching language and basics of administration.
  • Registration and admission of incoming students.
  • Received and coordinated all students information files and performed assessments in order to place students in classrooms according to their languages skills and behavior.
  • Assisted students with campus related request/needs.
  • Responsible for watching student behavior and compliance of student code.
  • Assisted children in receiving high-quality, appropriate care with reasonable.
  • Used standardized assessments to evaluate abilities, interest and characteristics of different students.
  • Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.

Education

Bachelor of Science - Philology

University of Havana
07.2009

Certification Spanish Teacher Education

University of Havana
07.2009

Skills

  • Social skills
  • Case management
  • Time management
  • Case documentation
  • Active listening
  • Organization and multitasking
  • Documentation and reporting
  • Relationship building
  • Positive attitude
  • Documentation proficiency

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

PRS Case Manager Level 2

NYAP
09.2021 - Current

Private Spanish Tutor

Remote-Learner
04.2015 - 09.2021

Spanish Language Specialist

Provincial Directorate Of Education
09.2013 - 04.2015

Professor of Language/International Student Advisor

University Of Havana
09.2009 - 08.2013

Certification Spanish Teacher Education

University of Havana

Bachelor of Science - Philology

University of Havana
Dailys Rivero Martinez