Daimien Jeudy
3710 Sonoma DR,FL
Overview
3
3
years of professional experience
Work History
Lead Customer Service Associate
Wawa
02.2023 - 12.2025
- Supervised daily operations to ensure high-quality customer service and satisfaction.
- Trained and mentored new associates on Wawa's customer service standards and procedures.
- Resolved customer inquiries and complaints efficiently, enhancing overall guest experience.
- Implemented process improvements that streamlined workflows and reduced wait times.
- Monitored team performance, providing feedback to drive accountability and continuous improvement.
- Ensured compliance with safety protocols and company policies during all operational activities.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL06.2024
Skills
- Problem-solving
- Multitasking and organization
- Team member training
- Customer support
- Complaint handling
Timeline
Lead Customer Service Associate
Wawa
02.2023 - 12.2025
High School Diploma -
Palm Beach Lakes High School