Dain McGowan
Kingston,Jamaica
Summary
As a motivated and disciplined Computing student with a strong background in leadership and athletics, I am seeking opportunities that will allow me to further develop my professional skills and contribute effectively to an organization. I aim to apply my proven abilities in communication, teamwork, and problem-solving to a dynamic role where I can add immediate value and grow through hands-on experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Attendant
Sunset Grill
Kadoka, South Dakota, USA
06.2024 - 09.2025
- Assisted with meal preparation, dishwashing, and second chef duties.
- Managed inventory using FIFO method to reduce waste and ensure freshness.
- Worked collaboratively in a fast-paced team environment.
- Greeted and seated guests, ensuring optimal dining experience through attentive service.
- Cleared and reset tables promptly to maintain dining area cleanliness and readiness.
- Assisted servers in delivering food and beverages, enhancing customer satisfaction through teamwork.
- 4 Months each for Summer Year 24’ and Summer Year 25’ (Summer Work and Travel Program)
Front Desk Clerk/ Housekeeper
Americas Best Value Inn
Kadoka South Dakota, USA
06.2024 - 08.2025
- Delivered exceptional customer service during check-in/check-out and addressed guest inquiries.
- Oversaw reservation management, payment processing, and issue resolution with professionalism.
- Maintained an organized and welcoming front desk environment.
- Maintained cleanliness and organization in guest rooms, ensuring high standards of hygiene and comfort.
- Managed laundry operations, including sorting, washing, and folding linens efficiently.
- 3 Months each for Summer Year 24’ and Summer Year 25’ (Summer Work and Travel Program)
Cashier / Food Handler
Rex Nettleford Restaurant
St. Andrew, Jamaica
11.2023 - 01.2024
- Processed cash and card transactions accurately and efficiently.
- Prepared food items and maintained kitchen cleanliness in compliance with health standards.
- Provided friendly customer service in a high-volume setting.
Assistant Secretary
Department of Cooperative and Friendly Societies
Kingston, Jamaica
07.2023 - 08.2023
- Supported office operations through filing, organizing documents, and conducting preliminary audits.
- Assisted with administrative tasks and correspondence.
Assistant Coach
Jamaica College Middle Distance Program
Kingston, Jamaica
09.2019 - 07.2021
- Collaborated with head coach to develop and implement training strategies.
- Managed team logistics and supported athlete development for competitive events.
Education
B.Sc. - Computer Science
University of the West Indies
High School Diploma - Accounting
Jamaica College
01.2022
Skills
- Customer Service & Sales: Experienced in transactions, guest relations, and resolving inquiries
- Communication: Strong interpersonal skills with a professional and friendly demeanor
- Organization: Skilled in time management, multitasking, and inventory control
- Teamwork & Leadership: Proven ability to lead, motivate, and collaborate effectively
- Technical Proficiency: Microsoft Office Suite
- Cleanliness and hygiene
- Food safety
- Flexible schedule
- Adaptability to change
Certification
- CSEC Biology (Grade 3)
- CSEC Information Technology (Grade 1)
- CSEC Geography (Grade 2)
- CSEC Mathematics (Grade 3)
- CSEC English Language (Grade 3)
- CSEC Principle of Business (Grade 1)
- CSEC Principle of Accounts (Grade 2)
- CSEC Social Studies (Grade 3)
- CAPE Accounting Unit 1 (Grade 3)
- CAPE Logistics and Supply Chain Unit 1 (Grade 5)
- CAPE Management of Business (Grade 3)
- CAPE Communication Studies (Grade 5)
Timeline
Restaurant Attendant
Sunset Grill
06.2024 - 09.2025
Front Desk Clerk/ Housekeeper
Americas Best Value Inn
06.2024 - 08.2025
Cashier / Food Handler
Rex Nettleford Restaurant
11.2023 - 01.2024
Assistant Secretary
Department of Cooperative and Friendly Societies
07.2023 - 08.2023
Assistant Coach
Jamaica College Middle Distance Program
09.2019 - 07.2021
B.Sc. - Computer Science
University of the West Indies
High School Diploma - Accounting
Jamaica College