Dainelys Cruz Gonzalez
Houston
Summary
Dynamic Store Manager with proven success at El Encanto Store, excelling in operations oversight and customer relations. Adept at conflict resolution and team motivation, I effectively managed inventory and enhanced store merchandising, fostering a positive shopping experience. Recognized for adaptability and strong communication skills, I thrive in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Store Manager
El Encanto Store
Matanzas
09.2014 - 07.2023
- Receiving shipments and performing merchandise storage tasks.
Providing customer advice on products and store promotions.
Managing inventory and restocking products in the store.
Complying with policies, procedures, and safety standards in the establishment.
Displaying and arranging products in the store in an attractive and organized manner.
Stock control.
Working well in a team, offering support and guidance.
Working flexible hours, including night shifts, weekends, and holidays.
Developed interpersonal skills by building positive relationships with others.
Demonstrated respect, kindness, and willingness to help wherever needed.
Skilled at working independently and collaboratively in a team environment.
Demonstrated ability to learn quickly and adapt to new situations.
Managed daily store operations and maintained inventory levels.
Education
High School Diploma -
IPVCE Carlos Marx
Matanzas07-2009
Skills
- Conflict resolution
- Problem solving
- Effective communication
- Adaptability
- Flexible scheduling
- Operations oversight
- Inventory oversight
- Microsoft Office
- Hospitality and accommodation
- Customer relations
- Team motivation
- Store merchandising
Languages
- Ingles
- Spanish
Timeline
Store Manager
El Encanto Store
09.2014 - 07.2023
High School Diploma -
IPVCE Carlos Marx