Summary

Overview

Work History

Education

Skills

Timeline

Stacey Sigg

Stockdale,TX

Summary

Customer -oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Compassionate Home Health Care Worker known for high productivity and efficient task completion. Specialize in patient care, medication management, and mobility assistance. Excel in communication, empathy, and patience, ensuring optimal support and care for clients in home settings.

Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Overview

years of professional experience

2004

years of post-secondary education

Work History

Store Manager

Buzz Wireless

Jackson, Michigan

06.2018 - 04.2021

Maintained compliance with health and safety regulations, ensuring a safe shopping environment for both customers and staff.
Managed daily operations and ensured smooth workflow across all departments, resulting in improved service delivery.
Utilized point-of-sale software to streamline transaction processes and enhance customer checkout experiences.
Developed and maintained relationships with vendors to negotiate favorable terms and improve product offerings.
Executed staff scheduling and resource allocation to maximize operational efficiency and maintain optimal coverage.
Resolved customer complaints and issues promptly, ensuring high levels of customer satisfaction and repeat business.
Facilitated team meetings to communicate business goals and gather feedback for continuous improvement.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Updated and maintained store signage and displays.

Server

Americrown

Brooklyn, Michigan

06.2012 - 08.2018

Provided exceptional customer service by promptly taking and delivering orders, ensuring a positive dining experience.
Managed cash register operations, accurately processing transactions and balancing cash drawers at the end of shifts.
Implemented cleanliness and sanitation standards in accordance with health regulations, contributing to a safe dining atmosphere.
Handled customer complaints with professionalism, resolving issues to maintain customer loyalty and satisfaction.
Organized and executed special events, coordinating with management to ensure seamless service and guest experiences.
Participated in team meetings to discuss service strategies and improve overall restaurant performance.
Developed strong relationships with regular patrons, enhancing customer retention and building rapport.
Adapted to fast-paced environments, managing multiple tables efficiently while maintaining high service standards.
Performed side work duties, including setting up and cleaning dining areas to ensure readiness for service.
Engaged in ongoing training and development to stay updated on industry trends and improve service techniques.
Maintained a professional appearance and demeanor, positively representing the restaurant brand to guests.

Bartender

Cement City Saloon

Cement City, Michigan

04.2014 - 07.2015

Maintained a clean and organized bar area, adhering to health and safety regulations.
Provided exceptional customer service by engaging with patrons and anticipating their needs.
Handled cash and credit transactions accurately, maintaining a balanced cash register.
Participated in promotional events and themed nights to attract and retain customers.
Ensured compliance with local alcohol laws and regulations to maintain a safe environment.
Executed opening and closing procedures to ensure the bar was ready for service.
Attended training sessions to refine mixology skills and stay updated on industry standards.
Created a welcoming atmosphere that encouraged repeat business and customer loyalty.
Managed inventory and ordered supplies to ensure the bar was fully stocked and operational.
Crafted and served a diverse range of cocktails and beverages, ensuring high standards of quality and presentation.
Mixed and served beverages to customers promptly and accurately.
Maintained cleanliness and organization of the bar area throughout shifts.
Engaged with patrons to create a welcoming and enjoyable atmosphere.
Managed inventory levels and restocked supplies as needed during service.
Handled cash transactions and processed payments efficiently at the register.
Resolved customer complaints professionally to maintain satisfaction and loyalty.
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Processed payments accurately and efficiently with POS system.

Home Health Aide

Community Normalization Homes

Jackson, MI

03.2010 - 09.2014

Provided personal care and assistance with daily living activities for clients.
Assisted clients with mobility and transportation to appointments or activities.
Administered medications according to care plans and client instructions.
Ensured a safe and clean environment for clients to promote well-being.
Supported clients in social interactions to enhance their quality of life.
Monitored and reported changes in client conditions to the healthcare team.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained clean and well-organized environment for client happiness and safety.
Changed bed linens and maintained a clean living environment for the client's safety.
Assisted clients with bathing, dressing, and incontinence care.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Prepared meals and snacks according to prescribed diets.
Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Recorded daily notes about client conditions, treatments provided and progress made.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Reported any changes in the client's physical or emotional condition to supervisor immediately.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Monitored vital signs such as temperature, pulse rate, blood pressure .