Daira Garcia Ramos
Brentwood
Summary
Professional with organizational skills who has worked in a variety of dynamic settings, coordinating services and offering administrative support. Provide an approach to work that emphasizes taking initiative, using critical thinking, and simplifying processes to improve workplace efficiency. Adapts well to hectic situations by setting priorities and handling many demands in a cool, collected manner. Bilingual in both English and Spanish.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IMMIGRATION LEGAL SERVICES OF LONG ISLAND
06.2023 - Current
- Answer customer inquiries and provide accurate information regarding company's services
- Ask questions to determine service needs and accurately input information into electronic systems
- Met with clients to prepare documentation
- Keep records and client's files updated
- Develop strong relationships with customers by providing personalized assistance and support
- Examine client records to assess eligibility for immigration-related benefits
- Complete the required immigration applications
- Responsible for reviewing the immigration documentation for the assigned cases
- File and organize records
VICTORIA EXPRESS
11.2020 - 06.2023
- Responsible for creating daily money transfers to designated beneficiaries in many countries around the world
- Evaluated confidential customer information in order to create successful transactions
- Reviewed additional information and took reasonable measures in order to comply with applicable laws and regulations
- Operated with money transfer agencies such as Ria, Choice Money Transfer, and Western Union
- Processed Refunds application for unsuccessful transactions
- Maintained customer personal information updated
STONY BROOK HOSPITAL - TIMEKEEPING DEPARTMENT
10.2022 - 05.2023
- Responsible for collecting hospital's employees ' confidential information
- Alphabetized every employee's pay worksheets and confidential documents
- Filed and archived all documents
- Responsible for updating certain employees' information when required
- Served as administrative support to supervisors
Education
BACHELOR OF SCIENCE - Business Management, Finance
STONY BROOK UNIVERSITY
05.2023
ASSOCIATE IN APPLIED SCIENCE - Business Administration
SUFFOLK COUNTY COMMUNITY COLLEGE
05.2021
Skills
- Microsoft Office
- Quickbooks
- Customer Service
- Time management skills
- Organizational skills
- Paperwork Processing
- Adaptive Team Player
- Computer Proficiency
- Positive and Professional
- Office Management
Certification
New York State Notary Public
Timeline
IMMIGRATION LEGAL SERVICES OF LONG ISLAND
06.2023 - Current
STONY BROOK HOSPITAL - TIMEKEEPING DEPARTMENT
10.2022 - 05.2023
VICTORIA EXPRESS
11.2020 - 06.2023
BACHELOR OF SCIENCE - Business Management, Finance
STONY BROOK UNIVERSITY
ASSOCIATE IN APPLIED SCIENCE - Business Administration
SUFFOLK COUNTY COMMUNITY COLLEGE
New York State Notary Public
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