Dedicated professional with strong customer service skills and proven experience in cash handling and problem resolution. Committed to enhancing customer experiences and training new staff effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Walgreens
Paterson, New Jersey
07.2024 - 07.2025
Assisted customers with product inquiries and store navigation.
Restocked shelves and ensured merchandise was organized and accessible.
Handled returns and exchanges according to store policies.
Provided excellent customer service to enhance shopping experiences.
Trained new cashiers on processes and store procedures effectively.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Customer Service Lead
Abercrombie & Fitch Kids
Paterson, New Jersey
02.2024 - 06.2024
Led team in delivering exceptional customer service experiences.
Assisted customers in finding products and resolving inquiries promptly.
Collaborated with sales team to enhance product knowledge among staff.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
First Grade tutor
New City Kids
Paterson, New Jersey
03.2022 - 06.2023
Assisted students with homework and study strategies in one-on-one sessions.
Developed engaging lesson plans tailored to individual student needs and learning styles.
Implemented educational games and activities to enhance student engagement and understanding.
Supported students in building confidence through positive reinforcement and encouragement.
Education
High School Diploma -
Paterson Steam High School
Paterson, NJ
06-2025
Skills
Customer service
Team leadership
Lesson planning
Effective communication
Problem resolution
Cash handling
Languages
Spanish
Professional
English
Full Professional
Certification
Patient care technician
Accomplishments
Citizenship award in recognition of exemplary citizenship and devoted to school service and community.