Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Dairenys Guerrero

Paterson,NJ

Summary

Dedicated professional with strong customer service skills and proven experience in cash handling and problem resolution. Committed to enhancing customer experiences and training new staff effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Walgreens
Paterson, New Jersey
07.2024 - 07.2025
  • Assisted customers with product inquiries and store navigation.
  • Restocked shelves and ensured merchandise was organized and accessible.
  • Handled returns and exchanges according to store policies.
  • Provided excellent customer service to enhance shopping experiences.
  • Trained new cashiers on processes and store procedures effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Customer Service Lead

Abercrombie & Fitch Kids
Paterson, New Jersey
02.2024 - 06.2024
  • Led team in delivering exceptional customer service experiences.
  • Assisted customers in finding products and resolving inquiries promptly.
  • Collaborated with sales team to enhance product knowledge among staff.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.

First Grade tutor

New City Kids
Paterson, New Jersey
03.2022 - 06.2023
  • Assisted students with homework and study strategies in one-on-one sessions.
  • Developed engaging lesson plans tailored to individual student needs and learning styles.
  • Implemented educational games and activities to enhance student engagement and understanding.
  • Supported students in building confidence through positive reinforcement and encouragement.

Education

High School Diploma -

Paterson Steam High School
Paterson, NJ
06-2025

Skills

  • Customer service
  • Team leadership
  • Lesson planning
  • Effective communication
  • Problem resolution
  • Cash handling

Languages

Spanish
Professional
English
Full Professional

Certification

Patient care technician

Accomplishments

Citizenship award in recognition of exemplary citizenship and devoted to school service and community.

Timeline

Cashier

Walgreens
07.2024 - 07.2025

Customer Service Lead

Abercrombie & Fitch Kids
02.2024 - 06.2024

First Grade tutor

New City Kids
03.2022 - 06.2023

High School Diploma -

Paterson Steam High School
Dairenys Guerrero