Experienced professional with over four years of success in high-volume, people-focused roles. Skilled in conducting interviews, managing end-to-end processes, and consistently surpassing performance goals. Proficient with modern software systems and daily operational workflows. Known for exceptional communication, strong relationship-building abilities, and a results-driven approach that supports team success and organizational growth.
Overview
5
5
years of professional experience
Work History
Admissions Representative
Florida Education Institute
Miami, FL
07.2025 - 11.2025
Conducted career planning sessions with prospective students, presenting clear and accurate information on academic programs, career outcomes, and enrollment requirements.
Achieved outreach goals by making 100+ outbound calls daily and managing a large pipeline of prospective students.
Delivered campus tours, facilitated open house events, and scheduled financial aid appointments to support students through the enrollment process.
Ensured compliance with the Admissions Code of Ethics, institutional policies, and accreditation standards.
Following up with students who missed planning sessions, failed to enroll, or did not start, ensuring proactive engagement.
Generated an average of four student referrals weekly by cultivating relationships with current and prospective students.
Admissions Manager/ Associate Director of Admissions
Compu-Med Vocational Careers, Corp.
Hialeah, FL
05.2023 - 11.2024
Led training sessions for admissions staff, fostering high performance and continuous professional development.
Guided new admissions team members on compliance with NCLEX remediation course requirements, ensuring adherence to program standards.
Developed and implemented innovative recruitment strategies to attract a diverse pool of applicants.
Oversaw daily admissions operations and improved process efficiency to enhance the applicant experience.
Strategically guided admissions operations to drive enrollment growth and diversify the student body.
Ensured compliance with regulations and institutional policies throughout the admissions process.
Streamlined applicant communication and processes to improve student experience.
Coordinated with academic departments to align admissions strategies with institutional goals.
Led initiatives to enhance accessibility and inclusivity in admissions.
Senior Admissions Advisor
Florida Career College
Hialeah, FL
12.2020 - 05.2023
Consistently exceeded enrollment targets through strategic recruitment and outreach initiatives.
Managed the admissions process for multiple programs, collaborating with team members to finalize admission decisions.
Analyzed data to inform admissions strategies and policy decisions.
Redesigned admissions processes, improving efficiency and applicant satisfaction.
Executed targeted marketing campaigns to increase applicant interest and program engagement.
Education
Miami Dade College
High School Diploma -
Coral Gables Senior High School
2010
Skills
Exceptional Relationship Building & Customer Service with 9 years of experience supporting diverse client needs
Professional Consultations & Guidance to help individuals make informed decisions
Strategic Planning & Workflow Management to improve team efficiency and outcomes
Strong Understanding of Compliance, Standards, and Ethical Practices
Team Training, Leadership & Staff Development
High-Volume Outreach & Communication Skills, including managing 100 calls daily