Daisha Davis
Jacksonville
Summary
Adaptable leader with a versatile background in hospitality and seafood management. Known for strong multitasking and effective communication, contributing to streamlined operations and positive guest experiences. Prepared to leverage expertise to support and enhance team performance.
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Host
PF Changs Restaurant
Jacksonville, FL
11.2022 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted servers by coordinating dining room activities during peak hours.
- Trained new hosts on customer service standards and operational procedures.
- Resolved guest inquiries and concerns swiftly, maintaining positive relationships.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Seafood Team Leader
Publix
Jacksonville, FL
03.2018 - Current
- Led seafood department operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members on product knowledge and customer service skills.
- Streamlined inventory management processes to enhance product freshness and availability.
- Implemented effective merchandising strategies to maximize sales and customer engagement.
- Developed training materials focused on best practices for seafood handling and preparation.
- Monitored competitor trends to ensure our offerings remained competitive in price, quality, and selection within the market area.
Education
High School Diploma -
River City Science Academy
Jacksonville, FL05-2018
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Detail-oriented
- Guest relations
- Reservations
- Reservation coordination
- Seating arrangements
- Up-selling techniques
- Verbal and written communication
- Order accuracy
- Task prioritization
- Customer engagement
Timeline
Host
PF Changs Restaurant
11.2022 - Current
Seafood Team Leader
Publix
03.2018 - Current
High School Diploma -
River City Science Academy