Daisha Silcox
Payson
Summary
Compassionate and dependable professional with a strong background in customer service, skilled in building trust, active listening, and supporting individuals in high-stress situations. Seeking to transition into hospice and home health care, bringing a patient-focused approach, emotional intelligence, and a commitment to providing comfort to clients.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Customer Service Cashier
Mc Donald’s
Salem
08.2025 - Current
- Processed customer transactions accurately and efficiently at fast-paced restaurant setting.
- Maintained cleanliness and organization of the cashier area for optimal service.
- Assisted customers with menu inquiries and product recommendations promptly.
- Collaborated with team members to ensure smooth operations during peak hours.
- Managed customer complaints with professionalism and empathy to enhance satisfaction.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Recommended, selected, located, and obtained products to meet customer needs.
Warehouse Worker
National Vinyl Products
Nephi
02.2022 - 10.2024
- Operated forklifts for material handling and inventory management.
- Inspected incoming shipments for quality and accuracy before storage.
- Operated scanners, computers, and other equipment to track orders.
- Assembled orders according to customer requests
Education
Juab High School
Nephi, UTSkills
- Customer service
- Digital organization
- Problem Solving/Solutions
- Adaptability
- Strong communication
- Interpersonal and emotional skills
- Reliability & trustworthiness
- Attention to detail
References
References available upon request.
Timeline
Customer Service Cashier
Mc Donald’s
08.2025 - Current
Warehouse Worker
National Vinyl Products
02.2022 - 10.2024
Juab High School