Daishawn Simmons
Brooklyn,NY
Summary
Versatile and results-oriented professional with a strong background in security and customer service, notably with Allied Universal Security Services. Excelled in reducing security incidents through vigilant surveillance and risk assessment, while enhancing customer experiences in retail settings. Skilled in CCTV monitoring and teamwork, demonstrating a commitment to safety and client satisfaction.
Overview
4
4
years of professional experience
Work History
Security Professional
Allied Universal Security Services
Manhattan, NY
03.2023 - 04.2024
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Monitored property and investigated areas of suspicion.
- Assessed ongoing risk factors and suggested improvements to senior management.
Sales Associate
Children Place
Brooklyn, NY
03.2020 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Academy of Innovative Technology
Brooklyn, NY06.2019
Skills
- CCTV Monitoring
- Secure Coding Practices
- Daily incident reporting
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Flexible Schedule
Timeline
Security Professional
Allied Universal Security Services
03.2023 - 04.2024
Sales Associate
Children Place
03.2020 - 02.2022
Academy of Innovative Technology