Daishia A. Gillespie
Phoenix,AZ
Summary
Dedicated nursing student at Grand Canyon University currently working towards a Bachelor's of Science in Nursing. Solid understanding of the role of nurses in interdisciplinary environments with strong clinical and people skills.
Overview
1
1
year of professional experience
Work History
Guest Service Representative
Grand Canyon University Arena
05.2023 - Current
- Responded to guest inquiries, complaints, and special requests in a prompt and courteous manner to increase customer satisfaction.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Nursing Student
Grand Canyon University
09.2022 - 12.2023
- Worked alongside experienced nursing professionals to learn new procedures.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Reviewed charts, doctor notes and test results to gather information on patients.
- Monitored patient health status to detect changes and unusual patterns and report to medical staff.
Clinic Receptionist
Grand Canyon University
09.2022 - 01.2023
- Greeted patients, scheduled appointments and maintained records and accounts.
- Upheld positive reputation by setting friendly tone and maintaining politeness.
- Processed payments from patients for co-pays.
- Maintained medical record database with up-to-date patient information and provided information to other providers.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12.2023
Skills
- Patient Monitoring
- Privacy and
- Detail Oriented
- Customer Service
Timeline
Guest Service Representative
Grand Canyon University Arena
05.2023 - Current
Nursing Student
Grand Canyon University
09.2022 - 12.2023
Clinic Receptionist
Grand Canyon University
09.2022 - 01.2023
Bachelor of Science - Nursing
Grand Canyon University
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