Daishon Smith
Manhattan,NY
Summary
Proven track record of enhancing customer satisfaction and streamlining inventory at Walmart, demonstrating exceptional problem-solving and interpersonal skills. Certified in OSHA 30, adept at ensuring workplace safety and efficiency. Successfully collaborated on projects, significantly improving participant engagement in the SYEP Summer Program.
Overview
3
3
years of professional experience
Work History
OGP Associate
Walmart
Duluth, GA
07.2023 - 11.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
SYEP Employee
SYEP Summer Program
New York, NY
07.2022 - 09.2022
- Collaborated with fellow SYEP employees to create a positive and inclusive environment for all participants.
- Utilized effective time management techniques to balance multiple responsibilities while maintaining high-quality performance standards consistently.
- Supported program coordinators in improving the overall SYEP experience for better participant satisfaction.
- Demonstrated flexibility by adapting quickly when unforeseen circumstances required changes in plans or schedules.
Maintenance Worker
Cathedral Parkway Towers
New York, NY
07.2020 - 09.2020
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Assisted in maintaining outdoor areas such as landscaping, snow removal, and general upkeep efforts for an aesthetically pleasing environment yearround.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained a well-organized workspace and inventory system for tools and supplies, leading to increased productivity.
- Collaborated with other team members to complete complex repair projects within deadline constraints.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
High School Diploma -
Landmark High School
New York, NY06.2023
Skills
Certification
OSHA 30
Took 9 hour classes
6 week program
Site Safety
Timeline
OGP Associate
Walmart
07.2023 - 11.2023
SYEP Employee
SYEP Summer Program
07.2022 - 09.2022
Maintenance Worker
Cathedral Parkway Towers
07.2020 - 09.2020
High School Diploma -
Landmark High School