Daisy Alicea
Miami,FL
Summary
Pharmacy Technician with extensive experience in pharmacy operations, problem-solving, and customer service. Skilled in medication dispensing, inventory management, and ensuring compliance with safety regulations and HIPAA. Known for enhancing pharmacy workflow and maintaining accuracy in transactions and records, bringing strong commitment to service quality and efficiency.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Presidente Pharmacy
03.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
Cashier
Pumas Gas Station
02.2018 - 12.2020
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Help play loterry
- Restocked and organized merchandise in front lanes.
Education
Pharmacy Tech - License Pharmacy Technician
Florida International University
Miami, FL08-2023
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Medication Dispensing
- HIPAA Regulations
- Insurance Billing
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Pharmacy Technician
Presidente Pharmacy
03.2020 - Current
Cashier
Pumas Gas Station
02.2018 - 12.2020
Pharmacy Tech - License Pharmacy Technician
Florida International University