Daisy Cerbantes
Riverdale,CA
Summary
Dynamic Receptionist Administrator at Sand River Monuments, adept at managing multi-line phone systems and providing compassionate support to grieving families. Recognized for maintaining an organized reception area and ensuring timely delivery of headstones, enhancing client satisfaction and fostering a welcoming environment. Skilled in appointment setting and file organization.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
Sand River Monuments
05.2021 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Pay all office bills on time
- Handled complaints and questions, and re-directed calls to other team members.
- Sit down with families to brain storm and create a layout of how their loved ones headstone will look
- Acknowlage feelings from people that are having trauma from loosing a loved one and offer support
- Deliver headstones to the cemeteries on time
Education
GED -
Hanford Adult School
Hanford, CA06-2025
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist Administrator
Sand River Monuments
05.2021 - Current
GED -
Hanford Adult School
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