Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy De La Cruz

San Diego,CA

Summary

Enthusiastic cocktail waitress eager to contribute to a team's success and deliver positive and memorable experience to customers. Excited and motivated to begin a career in the San Diego cocktail waitress industry and build long-lasting relationships.

Overview

3
3
years of professional experience

Work History

Cocktail Server

Social Lady
06.2019 - 12.2019
  • Delivered high value service experience to customers in a fast-paced environment to ensure positive experience.
  • Worked closely with team including bartenders, kitchen staff, and management to ensure smooth operations.
  • Resolved customer complaints promptly to increase overall customer satisfaction.
  • Accurately recorded and processed orders, managed customer tabs, handled cash and credit transactions efficiently.

Server

Santo Mezcal
06.2017 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Addressed customer complaints professionally, ensuring prompt resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelor of Arts - Economics And Accounting

University of California, Santa Barbara
Santa Barbara, CA
06.2019

Skills

  • Customer Service
  • Bilingual (Fluent in English and Spanish)
  • Positive demeanor
  • Collaboration
  • Critical Thinking
  • Conflict Resolution
  • Responsible

Timeline

Cocktail Server

Social Lady
06.2019 - 12.2019

Server

Santo Mezcal
06.2017 - 05.2019

Bachelor of Arts - Economics And Accounting

University of California, Santa Barbara
Daisy De La Cruz