Daisy De La Cruz
San Diego,CA
Summary
Enthusiastic cocktail waitress eager to contribute to a team's success and deliver positive and memorable experience to customers. Excited and motivated to begin a career in the San Diego cocktail waitress industry and build long-lasting relationships.
Overview
3
3
years of professional experience
Work History
Cocktail Server
Social Lady
06.2019 - 12.2019
- Delivered high value service experience to customers in a fast-paced environment to ensure positive experience.
- Worked closely with team including bartenders, kitchen staff, and management to ensure smooth operations.
- Resolved customer complaints promptly to increase overall customer satisfaction.
- Accurately recorded and processed orders, managed customer tabs, handled cash and credit transactions efficiently.
Server
Santo Mezcal
06.2017 - 05.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints professionally, ensuring prompt resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Arts - Economics And Accounting
University of California, Santa Barbara
Santa Barbara, CA06.2019
Skills
- Customer Service
- Bilingual (Fluent in English and Spanish)
- Positive demeanor
- Collaboration
- Critical Thinking
- Conflict Resolution
- Responsible
Timeline
Cocktail Server
Social Lady
06.2019 - 12.2019
Server
Santo Mezcal
06.2017 - 05.2019
Bachelor of Arts - Economics And Accounting
University of California, Santa Barbara