Daisy Garcia

Register patients ensuring accurate data entry and compliance with health regulations. Providing patient financial clarity and reducing billing discrepancies by verifying insurance and following proper procedure. Training new staff properly ensuring consistency throughout the team. Communicating with other departments regarding patient care so all needs are being met. HIPPA compliant, maintaining confidentiality of sensitive patient information during all interactions. Staying calm under pressure and adapting quickly to situations. Provide excellent customer service skills by listening, understanding and offering solutions to patient needs. Contributing to a positive work environment. Proficient in Epic. Collecting payments using cash, card, check maintain accurate records of transactions. Assisting with various tasks such as counting money deposits, working on work ques, becoming a fit test champion. Leaving the hospital and going to the clinic when help is needed. Achieving high levels during yearly reviews.

Oversaw daily operations. Managed inventory, used tracking systems to reduce waste and loss. Collaborated and strategized with vendors to promote sales and overall customer engagement. Analyzed data to decide pricing on products and sales. Monitored financial performance, set budgets and controlled expenses to provide stability and long term growth. Hired staff and established training manual that eventually became successful after trial and error. Managed employee pay, schedules, and training. Counted money every day multiple times to ensure accuracy in financial recording. Counted and kept track of lottery tickets. Maintained a clean welcoming environment that promoted product visibility. Built relationships with regular customers. Resolved customer complaints professionally while maintaining a positive brand image. Monitored store constantly whether in person or on camera to ensure there were no safety or security hazards.

Delivered pizzas efficiently and in a timely manner to ensure freshness and customer satisfaction. Managed and processed payments accurately. Maintained cleanliness and optimal function of delivery vehicle. Coordinated with kitchen staff to make sure preparation and delivery process was seamless. Built positive relationships with customers to increase repeat business. Trained new drivers on routs, processes and safety protocols. Never had a car accident. Provided support in store during down time by restocking, cleaning and helping in the kitchen. Stayed up to date on menu changes and promotions.