Daisy Garcia Baizan
Brooklyn,NY
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged my cash handling and customer service skills at Spirit Halloween Store to significantly improve customer satisfaction. My ability to work under pressure, combined with a knack for effective teamwork, consistently drove positive outcomes in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Spirit Halloween Store
Brooklyn, NY
08.2025 - 11.2025
- Assisted with daily operations, ensuring efficient store management and customer service.
- Coordinated staff scheduling to optimize coverage during peak sales periods.
- Trained new employees on operational procedures and customer engagement techniques.
- Implemented visual merchandising strategies to enhance product presentation and sales.
- Monitored inventory levels, facilitating timely restocking of popular items.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Evaluated team performance, providing feedback to improve service quality and efficiency.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Cashier
Kosher Palace
Brooklyn, NY
08.2023 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and reconciled end-of-shift totals.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges in accordance with store policies.
- Implemented cleanliness standards throughout checkout area to enhance customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Spirit Halloween Store
2981 Ocean Ave
09.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
GED -
Adult Learning Center
Brooklyn, NYSkills
- Customer service
- Teamwork and collaboration
- Time management
- Reliable and punctual
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Spirit Halloween Store
08.2025 - 11.2025
Sales Associate
Spirit Halloween Store
09.2024 - 11.2024
Cashier
Kosher Palace
08.2023 - 12.2024
GED -
Adult Learning Center