Daisy Gonzalez

• Coordinated client appointments and maintained the attorney calendar.
• Communicated with clients to gather information and provide updates.
• Handled incoming calls, directing inquiries to appropriate personnel.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Utilized office software to maintain records and streamline workflows.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Assisted attorneys with document preparation and case management tasks.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Conducted research and compiled data for reports and projects.

•Ensured office plants remained healthy by providing consistent care and hydration.

• Trained staff members to perform work activities and use computer applications.

• Kept work station and equipment clean, organized, sanitized, and sufficiently stocked.
• Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
• Organized and re-stocked various stations and self-service items.
• Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
• Handled high-pressure situations calmly and professionally during peak hours of operation.
• Ensured compliance with all food safety regulations.
• Guaranteed customer satisfaction by quickly delivering orders.

• Helped customers find specific products, answered questions and offered product advice.
• Engaged customers in friendly, professional dialogue to determine needs.
• Answered incoming telephone calls to provide store, products and services information.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Collected payments and provided accurate change.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Built and maintained relationships with peers and upper management to drive team success.
• Used technology resources to assist customers in locating and selecting items.
• Trained new team members in cash register operation, stock procedures and customer services.

• Accepted cash and credit card payments, issued receipts and provided change.
• Collected payments and provided accurate change.
• Helped customers find specific products, answered questions and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Answered customer questions and provided store information.

• Greeted customers, answered questions and recommended specials to increase profits.
• Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
• Presented food and beverages to guests at tables.
• Maintained accuracy while handling payments, giving change and printing receipts for customers.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Presented menus to patrons to answer questions about menu items and make recommendations.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Served food and beverages to patrons and confirmed complete orders.
• Stocked service areas with supplies during slow periods.