Daisy Guerrero
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Clinical Field Trainer
Physician's Immediate Care & WellNow Urgent Care
05.2023 - Current
- Supported the achievement of company goals by aligning all training initiatives with organizational objectives.
- Evaluated employee progress and provided constructive feedback to ensure long-term success.
- Enhanced trainee retention by utilizing engaging and interactive training materials.
- Monitored trainee progress using data-driven evaluation tools, ensuring measurable improvements in knowledge and skill acquisition.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
Medical Assistant
Physician's Immediate Care
08.2021 - Current
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient pulse oximetry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Associate of Science - Medical Assisting
Malcolm X College
Chicago, IL09.2021
Skills
- Mentoring abilities
- Sales Training
- Training delivery
- Coaching Techniques
- E-Learning Platforms
- Assessment tools
- Learning Management Systems
- Critical Thinking
- Clear Communication
- Decision-Making
Timeline
Clinical Field Trainer
Physician's Immediate Care & WellNow Urgent Care
05.2023 - Current
Medical Assistant
Physician's Immediate Care
08.2021 - Current
Associate of Science - Medical Assisting
Malcolm X College
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