Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Daisy Hagen

Stillwater,OK

Summary

Reliable Night Auditor with superb expertise in balancing accounts, bill paying and financial forecasting. Trained in financial analysis with excellent mathematical skills and accuracy. Known for professionalism, resourcefulness, and multitasking skills.

Overview

7
7
years of professional experience

Work History

Night Auditor

The Holiday Inn Express
Stillwater, OK
10.2024 - 12.2025
  • Transmitted and received messages using telephones or telephone switchboards.
  • Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
  • Provided support to housekeeping staff by preparing keys for departing guests when requested.
  • Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
  • Prepared weekly payroll for team of salaried and hourly employees.
  • Completed end-of-day reconciliations of cash drawers and credit card transactions.
  • Advised housekeeping staff of rooms vacated and ready for cleaning.

Front Desk Agent

Springhill Suites By Marriot
Stillwater, OK
08.2021 - 04.2024
  • Verified accuracy of room rates and other charges during check-in process.
  • Maintained cleanliness of lobby area at all times.
  • Arranged tours, taxis or restaurant reservations for customers.
  • Recorded guest comments or complaints, escalating to management for immediate resolution.
  • Answered telephones and greeted visitors to assist, answer questions and direct.
  • Resolved customer complaints promptly and courteously.

Front Desk Agent & Night Audit

The Hampton Inn
Stillwater, OK
02.2019 - 08.2021
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Processed payments accurately and efficiently.
  • Input and confirmed reservations for guests.
  • Assisted with luggage handling for incoming guests.
  • Deposited guest valuables in hotel safes or safe-deposit boxes.
  • Greeted, registered and assigned rooms to hotel or motel guests.
  • Performed bookkeeping activities to balance accounts and conduct nightly audits.

Education

High School Diploma -

Central Adult School
Fresno, CA
06-2016

Skills

  • Clerical duties
  • Tracking expenses
  • Transaction auditing
  • Registration processing
  • Balance reporting
  • Balancing accounts

References

References available upon request.

Timeline

Night Auditor

The Holiday Inn Express
10.2024 - 12.2025

Front Desk Agent

Springhill Suites By Marriot
08.2021 - 04.2024

Front Desk Agent & Night Audit

The Hampton Inn
02.2019 - 08.2021

High School Diploma -

Central Adult School
Daisy Hagen