Daisy Hernandez
New York,NY
Summary
Dynamic restaurant professional with over 9 years of experience in fast-paced food service environments. Proven
expertise in food preparation, ingredient measurement, and maintaining high food safety standards. Holds a Food Handler
Certification and is skilled in shift management, cash handling, and team leadership, ensuring organized workstations
and timely service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
Dos Toros Taqueria
11.2016 - Current
- Support daily restaurant operations alongside the General Manager and Senior Assistant Manager , including opening and closing duties, cash handling, and maintaining smooth service flow.
- · Handle customer inquiries and resolve complaints with professionalism to ensure a positive dining experience and guest satisfaction.
- Followed recipes and customer requests to prepare meals.
- Washed, peeled and cut vegetables to prepare for cooking or serving and ensure sufficient food for the day
- Butchered, marinated and cooked Steak, Chicken & Pork
- Followed recipes to ensure standard and food quality
- Helped lead team members in cleaning and service line operations while upholding food safety, sanitation, and quality standards.
Crew Member
Bon Chon Chicken
10.2015 - 11.2016
- Maintained cleanliness of dining area to ensure a welcoming environment
- Supported fast-paced service by efficiently managing order flow and customer interactions
- Took customer orders accurately using POS system and handled cash transactions
- · Prepared ingredients and restocked supplies for expected busy periods.
- Measuring quantities of seasonings and other cooking ingredients
- Washing, chopping and sorting ingredients like fruits, vegetables and meats
Bakery Associate
Pasteles Capy
04.2015 - 10.2015
- Operated bakery equipment, ensuring compliance with safety and sanitation standards.
- Assisted in preparing, baking, and decorating a variety of pastries and desserts.
- Maintained inventory levels through regular stock checks and timely replenishment orders.
- Collaborated with team members to optimize production efficiency during peak hours.
Food Preparation Worker
Applebee's
09.2014 - 04.2015
- Prepared and assembled food items according to standardized recipes and procedures.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely meal service during peak hours.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Prepared vegetables and other produce in advance to save time on food preparation.
Education
High School Diploma -
Facing History School
New York, NY06-2014
Skills
- Customer service
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Safe food handling
- Equipment sanitation
- Ingredient preparation
- Food preservation and storage methods
- Preparation techniques
- Recipe adherence
- Meat preparation
- Meat butchering
- Accurate cash handling
- Hospitality Etiquette
Certification
NYC Food Handlers License
Languages
English
Spanish
Timeline
Assistant Manager
Dos Toros Taqueria
11.2016 - Current
Crew Member
Bon Chon Chicken
10.2015 - 11.2016
Bakery Associate
Pasteles Capy
04.2015 - 10.2015
Food Preparation Worker
Applebee's
09.2014 - 04.2015
High School Diploma -
Facing History School