Daisy Koefod
180 Bennett St. Gilroy,CA
Summary
Professional Bartender and banker with extensive knowledge of mixed drinks and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Extensive background in the financial industry aids in the passion that comes with serving customers well while exceeding expectations and maintaining poise and a sense of humor in demanding environments.
Overview
1
1
year of professional experience
Work History
Client Relationship Consultant
US Bank NA
03.2023 - Current
- Assisted customers with opening or closing accounts, conducting loan interviews and submitting loan applications, and matching customer with the best product that'll suits their needs.
- Conducted broader financial conversations to uncover customer’s deeper financial goals, and created roadmaps for customers on their credit reconstruction, debt consolidating, or home purchasing journey.
- Worked together with bankers and financial advisors to connect clients to the necessary products and services that'll help them achieve their financial goals and expand their wealth.
Bartender
Tequila Shots Bar And Grill
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Applied knowledge to create and serve a variety of drink options catered to customer preferences while ensuring accuracy in making them.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Education
Associate of Science-T - Business Administration
Gavilan College
Gilroy12.2024
Skills
- Team player
- Detail oriented
- Strong multitasker
- Liquor, beer, and wine knowledge
- Highly reliable
- Customer Service
Timeline
Bartender
Tequila Shots Bar And Grill
03.2024 - Current
Client Relationship Consultant
US Bank NA
03.2023 - Current
Associate of Science-T - Business Administration
Gavilan College