Daisy Hurley
Bradenton,FL
Summary
Reliable and hardworking works autonomously or in teams to serve multiple customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Bartender
Hooters Inc.
Sarasota, FL
11.2022 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Completed regular bar inventories and daily requisition sheets.
- Upsold customers from shelf to premium brands to help boost sales.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
Bar Manager
Wing House
Bradenton, FL
11.2020 - 06.2022
- Maintained detailed inventory of bar supplies and stocked work areas.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Monitored cash intake to reduce discrepancies.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Planned and coordinated special events to boost customer numbers and profits.
Assistant
terra ceia country club
Palmetto, FL
10.2019 - 11.2020
- Served as contact person and source of information to maintain good communication with clients.
- Answered incoming calls and recorded accurate messages.
- Gathered and sorted data for inclusion in reports and files.
- Checked stock to determine inventory levels and maintain office supply products.
- Used scheduling software to delegate resources and manage calendars.
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Maintained front desk to provide positive first impression.
- Reserved and managed meeting room availability.
Education
GED -
Manatee Technical College
Bradenton, FLSkills
- Sales Expertise
- Identification Verification
- Engaging Personality
- Courteous
- Excellent Judgment
- Customer Service
- Basic Accounting
- Service-Oriented Mindset
- Handling Difficult Customers
Timeline
Bartender
Hooters Inc.
11.2022 - Current
Bar Manager
Wing House
11.2020 - 06.2022
Assistant
terra ceia country club
10.2019 - 11.2020
GED -
Manatee Technical College