Daisy Lopez Sanchez
Bakersfield,CA
Summary
Accomplished Cashier Team Lead with a proven track record at Pilot Flying J Travel Center, adept in customer service and team leadership. Excelled in maintaining high service levels, even during peak times, by effectively managing resources and resolving customer complaints, ensuring a positive shopping experience. Skilled in cash handling and bilingual communication (English/Spanish), enhancing operational efficiency and customer satisfaction. Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results-driven with a knack for problem-solving and team motivation.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Pilot Flying J Travel Center
11.2017 - 03.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Cashier
Del Taco
05.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science - Human Biology
Bakersfield College
Bakersfield, CA03-2022
High School Diploma -
Frazier Mountain High School
Lebec, CA06-2019
Skills
- Punctual and Reliable
- Flexible Schedule
- Team Management
- English/ Spanish Language
- Opening and closing duties
- Customer Service
- Team Leadership
Languages
English
Spanish
Timeline
Cashier
Del Taco
05.2020 - 08.2021
Cashier Team Lead
Pilot Flying J Travel Center
11.2017 - 03.2023
Associate of Science - Human Biology
Bakersfield College
High School Diploma -
Frazier Mountain High School
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