Erin Nalley
Dallas,TX
Summary
Dynamic Cashier Team Lead at Whataburger Restaurants with proven expertise in customer service and team leadership. Successfully trained new hires, enhancing team performance and ensuring accurate cash handling. Recognized for adaptability and reliability, contributing to a clean and safe environment while consistently meeting business needs.
Overview
21
21
years of professional experience
Work History
Cashier Team Lead
Whataburger Restaurants
06.2005 - Current
- Processed transactions accurately and efficiently, maintaining high customer service standards.
- Managed cash register operations, ensuring balanced cash drawers at end of shifts.
- Trained new cashiers on point-of-sale systems and customer service protocols to enhance team performance.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Duncanville High School
Duncanville, TXSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Heavy lifting
- New hire training
- Adaptability and dependability
- Merchandise stocking
- Reliable and responsible
- Cleaning and sanitizing
Timeline
Cashier Team Lead
Whataburger Restaurants
06.2005 - Current
High School Diploma -
Duncanville High School